Troubleshooting For Yourself – Rachelle Wise of Wise Arts

When it comes to WordPress, you can’t avoid troubleshooting. And, as Rachelle Wise taught us, we can do it ourselves by taking a strategic approach.

Here’s a recap from our May 17, 2017, Meetup.
(And thank you DreamHost for sponsoring!)

Full house @WomenWhoWP Thank you @DreamHost for #sponsoring our #WordPress dinner & sending new friends for us! We ❤️ you!! #WPLife pic.twitter.com/SdeP0rusFR

— Jen Miller (@JenBlogs4U) May 18, 2017

Top tips from Rachelle:

• “Don’t be afraid to try things.”
• “It’s a good idea to know how to restore those backups. I’m religious about backups.”
• “Finding the error is the second step.” Start with JavaScript. Let the error message and logs direct your next steps.
• “When you find your error, Google it.” Take the file path out of the error message when Googling it. Use quotes when searching.
• When reporting errors, provide a link, screenshot, complete error message, and complete description. Include WordPress and plugin versions in your error reporting.
• Clear your cache, see if the error happens on other computers when error reporting.
• Database connection errors can be found in config PHP file.
• “Trying things is the best way to learn things.”
• “You can put a version number on your stylesheet to forcibly clear the cache.”
• If you suspect a plugin conflict, turn off all plugins, and turn them back on one by one.

She even gave live troubleshooting advice.

Thanks, Rachelle!

#LIVE #WordPress #Troubleshooting #Debugging #Websites w/@WiseArts @WomenWhoWP #womenwhocode #womeninstem #womenintech #WomenWhoWP #WPLife pic.twitter.com/EZB8TvQS2A

— Jen Miller (@JenBlogs4U) May 18, 2017

Her slides are here.